Coronavirus (COVID-19) 
Infection Prevention

& Control Policy for Bourne To Be Clinic
All of us have been affected by the coronavirus (COVID-19) pandemic. I am looking forward to working again and being able to make positive changes, these are the safety steps I am following.
I have missed being able to offer you the treatments that I know you love, and I am are looking forward to seeing you again as soon as possible.
My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next visit.

Booking Appointments

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a voucher.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness/ other.

Visiting the Salon

For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client / every hour/other.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.
I will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment if this is appropriate.

Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate.
I can confirm that the laundering of salon towels and uniforms is a priority I can assure you that all salon laundry is washed at 60º C.
 All disposable items are bagged and safely removed from the treatment area between each client / every day

My Treatments

We have carried out a risk assessment on all treatments and I have decided that the following treatments cannot be provided until further notice, Body massage, of any form and facial treatments.
Treatments that I am able to offer
  • Emmett therapy
  • Reflexology
  • Waxing for the body
Tarot readings are all carried out with facetime, messenger or a telephone call.

During your treatment

I understand the importance of hand hygiene and I will ensure that I wash my hands according to NHS recommendations before the start of your treatment.
I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me know and I will do what I can to assist you.

After the Treatment

In order to avoid handling of cash, I would prefer if you could pay for your treatment by card / or in advance using bank transfers.
All of these procedures have been implemented for your safety and mine. I shall continue to take advice from the Government and the NHS regarding safe practice and will amend them as and when necessary.
Thank you for your understanding.
Gillian Bourne, Salon Owner @ Bourne To Be
Date 04-05-20